98bd Frequently
Asked Questions
Everything Bangladeshi players need to know about 98bd — from creating your account and depositing via bKash or Nagad, to cricket betting rules, bonus terms, withdrawal times, and responsible gaming tools. Real answers, written in plain English.
This FAQ page is the most complete resource for players across Bangladesh who want straightforward answers about how 98bd works. Whether you are new to the platform and trying to register your first account, an existing player with a question about a bKash withdrawal, or someone curious about how cricket in-play betting is settled — you will find a direct, honest answer below. We have grouped questions into five logical categories so you can jump straight to what matters most to you. If your question is not covered here, our support team is available 24/7 at [email protected] or via live chat.
Five Areas. Every Question Answered.
From first signup to advanced betting strategy, this 98bd FAQ covers the questions that matter most to players in Bangladesh.
How to sign up, complete KYC verification, reset your password, manage multiple accounts, and close your account. Five essential questions every new 98bd player needs answered before they start.
Step-by-step guidance on depositing via bKash, Nagad, and Rocket. Processing times, minimum amounts, fee structures, and how to handle withdrawal method mismatches — all covered in plain English.
Cricket betting markets including BPL and IPL, live in-play wagering, RNG fairness certification, mobile browser play, and an introduction to 98bd's unique card games like Teen Patti 20-20.
How the 98bd welcome bonus works, what wagering requirements mean in practice, whether bonuses expire, and how the loyalty programme rewards active players over time.
SSL encryption, offshore licensing, minimum age enforcement (21+), self-exclusion procedures, deposit limits, cool-off tools, and how to contact support if gambling is becoming a concern.
Can't find your answer here? Our support team at 98bd is available around the clock via live chat and email. Response time is under 4 hours (BST, UTC+6) for email, and typically under 5 minutes for live chat.
Account & Registration
Everything you need to know about creating your 98bd account, completing identity verification, managing your login, and understanding account policies.
How do I create an account on 98bd?
Creating a 98bd account takes under three minutes. Visit the 98bd Login page, click the registration option, and fill in your username, email address, mobile number, and a strong password. You must confirm that you are at least 21 years old and agree to the Terms and Conditions before your account is activated. A verification link or OTP is then sent to your registered contact to complete signup.
What documents do I need to verify my 98bd account?
98bd requires a government-issued photo ID for KYC verification. Accepted documents include a National ID card (NID), passport, or driving licence. You will also need to submit a recent utility bill or bank statement as proof of address. Verification is typically completed within 24 hours. Accounts that complete KYC can access full withdrawal limits and all platform features.
I forgot my 98bd password. How do I reset it?
To reset your 98bd password, click the 'Forgot Password' link on the login page and enter your registered email address or mobile number. A password reset link or OTP will be sent to you within a few minutes. Follow the instructions to set a new password. If you no longer have access to your registered contact details, reach out to our 24/7 support team via live chat or email at [email protected].
Can I have more than one 98bd account?
No. 98bd strictly allows one account per person, per household, and per device. Operating multiple accounts is a violation of our Terms and Conditions and will result in all associated accounts being permanently closed and any balances forfeited. If you have accidentally created a duplicate account, contact support immediately to have the duplicate closed before penalties are applied.
How do I close my 98bd account permanently?
To permanently close your 98bd account, contact our support team via live chat or at [email protected] and request a full account closure. Before closure, any remaining balance will be processed for withdrawal to your registered payment method. Permanent closure is irreversible. If your reason for closing is related to problem gambling, we recommend considering self-exclusion first — our support team can walk you through that option.
Deposits & Withdrawals
How to fund your 98bd account and cash out your winnings. Covers bKash, Nagad, Rocket, bank transfers, processing times, minimum amounts, fees, and withdrawal policies.
How do I deposit money on 98bd using bKash?
To deposit via bKash on 98bd, log in to your account and go to the Deposit section. Select bKash as your payment method, enter the amount you wish to deposit, and follow the on-screen instructions to complete a bKash Send Money transfer to our designated merchant number. Once the transaction is confirmed, funds are credited to your 98bd account instantly or within a few minutes.
How long does a Nagad deposit take on 98bd?
Nagad deposits on 98bd are processed instantly in the vast majority of cases. Once you complete the Nagad transfer and submit the transaction reference in your account, the funds are reflected in your 98bd balance within minutes. During peak hours or network congestion on Nagad's end, processing may take up to 15 minutes. If your deposit has not appeared after 30 minutes, contact our support team with your transaction ID.
What is the minimum deposit amount on 98bd?
The minimum deposit on 98bd is ৳200 BDT regardless of the payment method you choose. This applies to bKash, Nagad, Rocket, Upay, and bank transfers. There is no maximum deposit limit for standard accounts, though high-value deposits may require additional verification in line with our responsible gaming and anti-fraud policies.
What is the minimum withdrawal amount on 98bd?
The minimum withdrawal amount on 98bd is ৳500 BDT. Withdrawals below this threshold cannot be processed. To request a withdrawal, your account must be fully KYC-verified and the withdrawal method must match the payment method used for your most recent deposit. This policy is in place to prevent money laundering and to comply with our international licensing requirements.
How long does a withdrawal take on 98bd?
Withdrawals via bKash, Nagad, and Rocket are typically processed within 1 to 4 hours of approval during business hours (BST, UTC+6). Bank transfers to Dutch-Bangla Bank, BRAC Bank, IBBL, Sonali Bank, and other Bangladeshi banks may take 1 to 3 business days. Our finance team reviews withdrawals 24 hours a day. The 98bd support team can provide a status update on any pending withdrawal.
Does 98bd charge any fees for deposits or withdrawals?
98bd does not charge any platform-side fees for standard deposits or withdrawals. However, your payment provider — bKash, Nagad, Rocket, or your bank — may apply their own transaction charges as per their standard fee schedule. We recommend checking your provider's fee structure before initiating a transfer. Any applicable provider fees are outside 98bd's control and are not reimbursed.
Can I withdraw to a different payment method than the one I deposited with?
Generally, 98bd requires withdrawals to be made to the same payment method used for your deposit, as a standard anti-fraud measure. If your original deposit method is no longer available, contact our support team to discuss alternatives. Additional identity verification may be required before an alternative withdrawal method is approved. This policy protects all 98bd players from unauthorised account access.
Games & Gameplay
Cricket betting markets, live in-play wagering, slot game fairness, mobile browser compatibility, and the card games that make 98bd unique for Bangladeshi players.
What cricket betting markets are available on 98bd?
98bd offers an extensive range of cricket betting markets covering international fixtures and domestic tournaments including the BPL (Bangladesh Premier League), IPL, T20 World Cup, ICC tournaments, and Bangladesh Tigers bilateral series. Available markets include match winner, top batsman, top bowler, total runs, fall of next wicket, over-by-over run totals, player performance props, and live in-play betting throughout the match.
How does live in-play cricket betting work on 98bd?
Live in-play betting on 98bd lets you place bets on a cricket match after it has started, with odds that update in real time based on the match situation. You can bet on outcomes for the next over, the next dismissal, the match winner at any stage, and dozens of other markets. Odds shift rapidly, so act quickly once you have identified your bet. In-play markets are available for all major international and BPL fixtures on 98bd.
Are the slot games on 98bd fair and certified?
Yes. All slot games available on 98bd are sourced from certified third-party game providers including Pragmatic Play, NetEnt, Microgaming, and Spribe. Each game uses a provably fair Random Number Generator (RNG) that is audited by independent testing laboratories. The published RTP (Return to Player) percentage for every slot is available within the game information panel. 98bd does not modify or interfere with any game's underlying RNG.
Can I play 98bd games on my mobile phone?
Yes. 98bd is fully optimised for mobile play on both Android and iOS devices. The platform runs directly in your mobile browser — no app download is required. The responsive interface automatically adapts to your screen size, giving you access to the full range of games including cricket betting, live casino, slots, Teen Patti 20-20, and Money Coming without any compromise in quality or functionality.
What is Teen Patti 20-20 on 98bd?
Teen Patti 20-20 is a fast-paced card game available on 98bd that blends the popular South Asian card game Teen Patti with a streamlined 20-20 format for quicker rounds. Players compete to form the best three-card hand, and the game is designed specifically for the Bangladesh and South Asian market. It is available both as an RNG table game and through live dealer streams on the 98bd Casino.
Bonuses & Promotions
How the 98bd welcome bonus works, what wagering requirements mean in practice, bonus expiry rules, free spins, reload offers, and the loyalty programme for regular players.
What is the welcome bonus on 98bd and how do I claim it?
98bd offers a welcome bonus for new players on their first deposit. The bonus is credited automatically to your account once your qualifying deposit clears — no promo code is required. The exact bonus percentage and maximum amount are displayed on the 98bd promotions page at the time of your registration. Always read the full bonus terms before depositing, as wagering requirements and game restrictions apply.
What are wagering requirements and how do they work on 98bd?
Wagering requirements specify how many times you must bet the bonus amount (or bonus plus deposit) before any winnings derived from the bonus can be withdrawn. For example, a ৳1,000 bonus with a 10x wagering requirement means you must place ৳10,000 in total bets before withdrawing bonus-related winnings. On 98bd, wagering requirements vary by promotion. The specific requirement for each bonus is stated clearly in its terms.
Do 98bd bonuses expire?
Yes. All bonuses on 98bd carry an expiry date, typically 7 to 30 days from the date the bonus is credited, depending on the specific promotion. If the wagering requirements are not met within the bonus validity period, the bonus and any associated winnings will be forfeited automatically. The expiry date for any active bonus is visible in the My Bonuses section of your 98bd account.
Does 98bd offer free spins or reload bonuses?
Yes. In addition to the welcome bonus, 98bd runs regular reload bonuses for existing players, free spins promotions tied to new slot game launches, and seasonal offers around events like Eid, the BPL season, and major ICC tournaments. Reload bonuses are usually credited on a specific day of the week to active depositing players. Check the promotions section of your 98bd account regularly so you do not miss a live offer.
Does 98bd have a loyalty or VIP programme?
Yes. 98bd operates a tiered loyalty programme that rewards players based on their wagering activity over time. As you progress through tiers, you unlock benefits including faster withdrawal processing, dedicated account management, higher deposit and withdrawal limits, personalised bonus offers, and exclusive invitations to VIP promotions. Progress and current tier status are visible within your 98bd account dashboard.
Can I use a bonus on cricket betting as well as slots?
It depends on the specific bonus. Some 98bd promotions are valid across all game types including cricket betting, live casino, and slots, while others are restricted to specific game categories. For example, free spins bonuses are slot-specific by nature. The eligible game categories for each bonus are listed clearly in the promotion's terms and conditions. Using a bonus on an ineligible game type may void the bonus.
Safety & Responsible Gaming
Platform security, offshore licensing, minimum age requirements (21+), self-exclusion, deposit limits, cool-off periods, and how to seek help if gambling becomes a concern.
Is 98bd safe to use and is my personal data protected?
98bd uses industry-standard 256-bit SSL encryption to protect all data transmitted between your device and our servers. Your personal and financial information is stored securely and is never sold to third parties. Our platform is operated under an international offshore gaming licence that mandates regular security audits and fair play certification. For full details on how we handle your data, see our Privacy Policy.
Is 98bd legal in Bangladesh?
98bd operates under an international offshore gaming licence and serves players in Bangladesh through that framework. Bangladesh does not have a domestic online gambling licensing regime, and the legal landscape for offshore online gambling is ambiguous rather than explicitly prohibited for individual players. It is your responsibility to understand the laws applicable in your location before registering. 98bd does not provide legal advice.
What is the minimum age to play on 98bd?
The minimum age to register and play on 98bd is 21 years old. This is a strict requirement enforced through our KYC verification process. Any account found to belong to a person under 21 will be immediately closed. If you are aware of a minor attempting to access 98bd, please report it to [email protected] immediately. We take underage gambling prevention very seriously.
How do I self-exclude from 98bd if gambling is becoming a problem?
To self-exclude from 98bd, contact our support team via live chat or email [email protected] and request a self-exclusion. Options range from six months to permanent account closure. Self-exclusion is applied immediately, blocking all login, deposit, and betting access. All marketing communications are stopped. If you need help urgently, our team is available 24 hours a day, seven days a week and will act on your request without delay.
Can I set deposit limits or a cool-off period on 98bd?
Yes. 98bd provides responsible gaming tools including daily, weekly, and monthly deposit limits that you can set directly from your account settings. You can also request a cool-off period of 24 hours, 48 hours, or 7 days during which your account is temporarily restricted from deposits and betting. These tools are designed to help you stay in control. Limit reductions take effect immediately; increases require a 7-day cooling period before activation.
How do I contact 98bd customer support?
98bd customer support is available 24 hours a day, 7 days a week. The fastest way to reach us is via live chat on the website, where response times are typically under 5 minutes. You can also email us at [email protected] for non-urgent queries — our team aims to respond within 4 hours (BST, UTC+6). We do not currently offer telephone support; all assistance is provided through chat and email.
Can't Find Your Answer?
Our 98bd support team is available around the clock. If your question is not covered in this FAQ, reach out via live chat for an instant response, or send us an email and we will get back to you within 4 hours (BST, UTC+6). You can also explore the sections below for more information about the platform.
Support email (plain text — not a link): [email protected] · Response under 4 hours (BST, UTC+6) · Live chat available 24/7