98bd Privacy Policy

This Privacy Policy ("Policy") describes how 98bd ("98bd", "we", "us", "our") collects, uses, stores, shares, and protects personal data relating to individuals ("you", "your", "Player", "User") who access or use the website located at 98bd.ws and all associated services, features, applications, and content available through the platform.

98bd is committed to handling your personal information responsibly, lawfully, and with complete transparency. This Policy has been prepared in accordance with internationally recognised data protection principles, including purpose limitation, data minimisation, storage limitation, integrity and confidentiality, and accountability.

By registering for an account, accessing the platform, making a deposit, placing a bet, or otherwise using any feature of the 98bd service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Policy should be read in conjunction with our Terms & Conditions and our Responsible Gaming Policy, both of which form part of the overall agreement governing your use of the 98bd platform.

For the purposes of this Privacy Policy, the data controller responsible for the personal data collected and processed through the 98bd platform is 98bd, operating under its international offshore gaming licence. The data controller determines the purposes and means of processing your personal data and is accountable for ensuring that all processing activities comply with the applicable data protection standards under which the platform operates.

If you have any questions about how your personal data is being processed, or if you wish to exercise any of the rights described in this Policy, you may contact our Data Protection team using the contact details provided in Section 14 of this Policy.

98bd collects personal data through a variety of means, including directly from you during the registration and verification process, automatically through your use of the platform, and in limited cases from trusted third-party service providers. The categories of personal data we collect are set out in the table below.

98bd does not collect special categories of sensitive personal data (such as health data, racial or ethnic origin, political opinions, religious beliefs, or biometric data for identification purposes) except where strictly required by applicable law or regulatory compliance obligations, and only with your explicit consent where required.

98bd uses the personal data we collect for specific, documented purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which we process your personal data are as follows:

• Account registration and management: To create and maintain your player account, verify your identity, and manage your account settings and preferences.
• Service delivery: To enable you to access the full range of games, betting markets, and features available on the 98bd platform, including cricket betting, live casino, slots, card games, and crash games.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other supported payment methods, and to maintain accurate financial records of all transactions.
• Identity verification and KYC compliance: To verify your identity and age as required by our licensing obligations and applicable anti-money laundering (AML) standards, particularly before processing first withdrawals or high-value transactions.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, money laundering, and other forms of prohibited conduct, including by monitoring betting patterns and transaction activity for suspicious indicators.
• Legal and regulatory compliance: To comply with our obligations under applicable laws, our gaming licence conditions, and directions from competent regulatory or law enforcement authorities.
• Responsible gaming: To identify players who may be exhibiting signs of problem gambling, to administer self-exclusion and deposit limit requests, and to support our responsible gaming obligations.
• Customer support: To respond to your enquiries, resolve complaints, and provide assistance via live chat and email support.
• Platform improvement: To analyse usage patterns, diagnose technical issues, and make informed improvements to the platform's functionality, design, and game selection.
• Marketing communications: Where you have given your consent, to send you information about promotions, bonuses, new game launches, and seasonal offers relevant to your interests. You may withdraw this consent at any time by contacting support or updating your account communication preferences.

98bd processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing is necessary for the performance of the contract between you and 98bd (i.e., the Terms & Conditions), including account registration, service delivery, and payment processing.
• Legal obligation: Processing is required to comply with applicable legal and regulatory obligations, including KYC/AML requirements, gaming licence conditions, and lawful directions from regulatory or law enforcement authorities.
• Legitimate interests: Processing is necessary for 98bd's legitimate business interests, where those interests are not overridden by your rights and freedoms. This includes fraud prevention, platform security, abuse detection, and internal analytics for service improvement.
• Consent: Where no other legal basis applies, and where specifically required, we will ask for your explicit consent before processing your data. Consent is relied upon primarily for direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Vital interests: In rare circumstances, processing may be necessary to protect your vital interests or those of another person, for example where a player's communications indicate a risk to their wellbeing in connection with problem gambling.

98bd does not sell, rent, or commercially trade your personal data. We share your data only in the limited circumstances described below, and only to the extent strictly necessary for each stated purpose.

• Payment service providers: We share financial data with payment processors including bKash, Nagad, Rocket, Upay, Visa, and Mastercard as necessary to process your deposits and withdrawals. These providers process your data under their own privacy policies and are contractually obligated to protect it.
• Identity verification services: We may share identity and verification data with third-party KYC service providers to fulfil our identity verification and age-checking obligations. These providers are bound by strict data protection agreements.
• Game providers: We share limited technical and usage data with certified game providers — including Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Ezugi — as necessary to deliver their game services on our platform. These providers do not receive your financial or identity data beyond what is technically required.
• Legal and regulatory authorities: We may disclose your personal data to competent regulatory, law enforcement, or judicial authorities where required by law, court order, or our gaming licence conditions. This includes disclosures required under AML reporting obligations.
• Platform technology providers: We work with technical service providers for hosting, security monitoring, and platform infrastructure. These providers operate as data processors and are bound by strict contractual data protection obligations; they do not use your data for their own purposes.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of 98bd's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer via in-platform notification or email before it takes effect.

98bd uses cookies and similar technologies on the 98bd.ws website to ensure the platform functions correctly, to maintain your login session, to understand how players interact with the site, and to support security monitoring. We do not use third-party advertising cookies or behavioural tracking technologies that profile you across other websites.

The categories of cookies used by 98bd are as follows:

• Strictly necessary cookies: These cookies are essential for the operation of the platform. They include session cookies that maintain your logged-in state, security tokens that protect against cross-site request forgery (CSRF), and cookies that store your language and regional preferences. These cookies cannot be disabled without impairing core platform functionality.
• Functional cookies: These cookies remember your preferences and settings to provide a more personalised experience — for example, remembering your preferred game category or deposit method. They are not essential to platform operation but improve your experience.
• Analytics cookies: 98bd uses first-party analytics cookies to collect aggregated, anonymised data about how players navigate the platform. This information is used solely to identify usability issues and improve the platform. Individual players are not identified through analytics data.
• Security cookies: These cookies support our fraud detection and account security systems. They help identify unusual patterns of behaviour that may indicate unauthorised access attempts or suspicious activity.

Most web browsers allow you to control cookies through their settings. You can configure your browser to block or delete cookies; however, please note that disabling strictly necessary cookies will prevent you from logging in and using the 98bd platform. Instructions for managing cookies in common browsers are available in each browser's help documentation.

By continuing to use the 98bd platform, you acknowledge that cookies are in use as described in this section.

98bd retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The retention periods applied to each category of data are set out below.

Upon expiry of the applicable retention period, personal data is securely and permanently deleted from 98bd's active systems or rendered fully anonymous such that it can no longer be attributed to any identifiable individual. Anonymised aggregate data may be retained indefinitely for statistical and reporting purposes.

98bd implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Our security framework includes the following controls:

• Encryption in transit: All data exchanged between your device and the 98bd platform is encrypted using 256-bit SSL/TLS protocols. This applies to all pages of the platform, including the login process, deposit flow, and account settings.
• Encryption at rest: Sensitive personal data and financial records stored on 98bd's servers are encrypted at rest using industry-standard encryption algorithms. Encryption keys are managed through a dedicated key management system.
• Access controls: Access to personal data within 98bd's internal systems is restricted on a strict need-to-know basis. Staff with access to player data are subject to confidentiality obligations and receive regular data protection training.
• Two-factor authentication: 98bd supports two-factor authentication (2FA) for player accounts and enforces it for all internal staff systems that handle personal data.
• Intrusion detection and monitoring: 98bd's platform infrastructure is continuously monitored for unauthorised access attempts, suspicious activity, and potential security incidents. Automated alerting systems notify the security team of anomalies in real time.
• Regular security audits: 98bd conducts regular internal and independent security assessments to identify and remediate vulnerabilities in its systems and processes.
• Incident response: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 98bd will notify affected players without undue delay, providing details of the nature of the breach, the data affected, and the steps being taken to address it.

While 98bd takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. You are also responsible for maintaining the security of your own account credentials and for notifying 98bd immediately if you suspect any unauthorised access to your account.

Subject to applicable data protection law and any overriding legal obligations, you have the following rights in relation to your personal data held by 98bd. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request".

98bd will respond to all valid data rights requests within 30 calendar days of receipt. Where a request is complex or we have received a high volume of requests, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it within the initial 30-day window.

We reserve the right to verify your identity before acting on any data rights request, to ensure that your personal data is not disclosed to or amended by an unauthorised third party. Identity verification will be carried out in a proportionate manner and will not be used as a barrier to exercising your rights.

Please note that certain rights are subject to limitations. For example, the right to erasure does not apply where 98bd is required to retain your data to comply with a legal obligation or to establish, exercise, or defend a legal claim.

The 98bd platform is strictly intended for adults aged 21 years and above. 98bd does not knowingly collect, store, or process personal data from individuals under the age of 21. Age verification is a mandatory step in the account registration process, and 98bd applies robust KYC controls to confirm the age of all players before they are permitted to deposit funds or place bets.

If 98bd discovers or is notified that personal data has been collected from a person under the age of 21, we will take immediate steps to close the relevant account, reverse any transactions where possible, delete the personal data from our systems, and report the matter to the appropriate authorities where required.

98bd operates as an international platform and, in the course of providing its services, your personal data may be transferred to and processed in countries outside of Bangladesh. This may occur in connection with our use of cloud hosting infrastructure, payment processors, KYC verification services, and game providers located in various jurisdictions.

Where personal data is transferred internationally, 98bd takes appropriate steps to ensure that such transfers are carried out in a manner that provides an adequate level of protection for your personal data. These steps may include:

• Ensuring that the recipient country has been assessed as providing an adequate level of data protection;
• Implementing contractual safeguards (including data processing agreements with appropriate data protection clauses) with all international recipients of personal data;
• Applying technical measures such as end-to-end encryption for all data transmitted across international networks.

By using the 98bd platform and accepting this Privacy Policy, you acknowledge and consent to the international transfer of your personal data as described in this section, subject to the safeguards outlined above.

98bd reserves the right to update, modify, or replace this Privacy Policy at any time. Changes may be made to reflect updates in applicable law, changes in our data processing practices, new services or features added to the platform, or improvements to our privacy governance framework.

When material changes are made to this Policy, 98bd will notify registered players via a prominent in-platform notification and, where appropriate, by email to the address registered on your account. The updated Policy will be published on this page with a revised "Last Updated" date at the top of the document.

Your continued use of the 98bd platform following notification of a material change to this Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you should stop using the platform and contact support to close your account before the revised Policy takes effect.

We encourage you to review this Privacy Policy periodically to remain informed about how 98bd is protecting your personal data. Previous versions of this Policy are available on request by contacting [email protected].

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way in which 98bd processes your personal data, please contact our Data Protection team using the details below. We are committed to addressing all privacy-related enquiries promptly and thoroughly.

If you are not satisfied with our response to your enquiry or complaint, or if you believe that 98bd has processed your personal data in a manner that is inconsistent with this Policy or applicable data protection standards, you have the right to escalate your complaint to the relevant competent authority in your jurisdiction.

98bd takes all privacy complaints seriously and will conduct a thorough and impartial review of every complaint received. We aim to resolve all data protection disputes amicably and in a manner that fully respects your rights as a data subject.